FAQ — Frequently Asked Questions

Frequently Asked Questions

Everything you need to know before ordering

The Product

What area does the Terrazia Pro 200 cover?

The trap covers up to 200 m² in optimal conditions. For larger properties, we recommend 2 units positioned strategically.

Is it effective against the tiger mosquito?

Yes. The 365nm UV technology specifically attracts tiger mosquitoes active day and night, unlike conventional repellents which are ineffective against this species.

Is the trap dangerous for children or pets?

Absolutely not. No chemicals, no electric grid. The UV light emitted is in a spectrum harmless to humans and domestic animals.

How long before seeing results?

The first results are visible from the very first night of use. A significant reduction in the population is observable after 2 to 3 weeks of continuous use.

Does it require any special maintenance?

Simply empty the capture tray once a week. Quick rinse under water. The UV lamp has a lifespan of 8,000 hours — that is several seasons.

Delivery & Order

What is the delivery time?

2 to 5 working days from our European warehouse. A tracking email is sent as soon as your order is dispatched.

Do you deliver to Belgium and Switzerland?

Yes. We deliver to France, Belgium, Switzerland and throughout Europe. Delivery times are the same.

Is delivery free?

Yes, delivery is free on all orders.

Can I return the product?

Yes. You have 30 days to return the product if you are not satisfied. Full refund guaranteed.

Usage

Can I use it in the rain?

The trap is splash-proof. Avoid direct exposure to heavy rain. A location under a canopy or pergola is ideal.

Should I leave it on all night?

For maximum effectiveness, leave it running continuously 24/7. Power consumption is very low (less than 15 W).

Can it be used indoors?

Yes, it also works indoors in large rooms, verandas and living areas.